Dispute Resolution should always start with attempting to resolve matters with an empathetic rather than litigious mindset. EU law supports this through Alternative Dispute Resolution (ADR) as a process for resolving disputes between consumers and traders that don’t involve going to court. ADR is often cheaper than going to court, and good for businesses committed to giving their customers the best possible service. Mediation is a common form of ADR where an independent third party helps the disputing parties to come to a mutually acceptable outcome; Arbitration is another, where an independent third party considers the facts and takes a decision that’s often binding on one or both parties. Several well-established ADR schemes exist for regulated industries such as financial services, energy and telecoms; outside of regulated sectors, many businesses join voluntary ADR schemes. More information is available on the government website here and, of course, our specialists who you can contact below.
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Fairchild Greig provides a highly tailored concierge service that caters to client needs from start to finish. We achieve this as a regulated licensed body, commonly known as an ‘alternative business structure’ or ABS, which allows us to blend regulated, unregulated and complimentary services (such as project management) while working collaboratively with other firms.
Working collaboratively with a league of specialists, lawyers and law firms—we assemble tailored teams of legal (and related) experts to assist you when you are:-
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* Contains public sector information licensed under the Open Government Licence v3.0.